Alabama Psychiatric Services, P.C. (APS) employees and clinical staff are committed to enhancing the health, dignity and wholeness of those we serve. Each employee has an obligation to ensure that the rights of each patient are supported through every interaction and in treatment. Patients also have responsibilities in order to receive the best possible care in a supportive and comfortable environment. Because of this commitment, we hereby adopt the following Bill of Rights and Responsibilities.
Please note: In the event that the patient has a legal guardian, these rights and responsibilities will be extended to the legal guardian on the patient’s behalf.
You have the right to:
- Be treated with respect and dignity.
- Have your cultural, psychosocial, spiritual, and personal values, beliefs, and preferences respected.
- Receive quality treatment from trained individuals, regardless of race, creed, sex, or national origin
- Receive treatment in the least restrictive environment.
- Be informed about your diagnosis, treatment, prognosis, and any recommended treatments in terms that you can understand.
- Make informed decisions regarding your treatment.
- Refuse treatment.
- Receive treatment in an environment that is safe and secure.
- Privacy and confidentiality.
- Access information contained in your medical record, according to federal privacy laws, unless clinically contraindicated.
- Be informed of any rules and regulations governing APS which affect you.
- Access the Office of Quality Improvement to voice and receive aid in resolving concerns, conflicts, grievances, and/or complaints.
- File a complaint with the appropriate state regulatory agency.
You are responsible to:
- Provide, to the best of your knowledge, complete and accurate information regarding your medical history, including present symptoms, past illnesses, medications, prescription and non-prescription, hospitalizations, etc. To report any changes in your health or in the medication you take.
- Be responsible for your actions should you refuse treatment or not follow the recommendations of the treating professional.
- Ask questions of the clinical staff when you are unclear about any aspect of your treatment.
- Protect the confidentiality of other patients by not disclosing the names of or any other information disclosed by other patients.
- Be considerate of the rights of other patients and staff.
- Take an active part in planning, implementing, and following through with your treatment program.
- Provide adequate notice in the event you are unable to attend a scheduled appointment.
- Notify your provider if you choose to discontinue your treatment.
- Follow the rules of the program in which you are participating.
- Meet financial commitments agreed to with APS.